I See an 'Insufficient Allowance' Error
What the insufficient allowance error means on Polycopy: Polymarket's current exchange needs its own one-time approval. Buys and sells need different approvals, and both are granted on polymarket.com.
Last updated August 21, 2026
This error usually means your Polymarket account needs a one-time approval it has not given yet. Polymarket's current exchange needs its own approval, separate from any approval you granted its earlier version. Granting it takes a minute on polymarket.com, and after that trading works everywhere, including through Polycopy.
What the approval actually is
An approval, sometimes called an allowance, is permission you grant on Polymarket for its exchange to move an asset when your orders fill. Polycopy never holds your funds, so the approval sits between your wallet and Polymarket. That is why the fix happens on polymarket.com rather than inside Polycopy.
A buy and a sell need different approvals
This is the part that confuses people who have already approved once. On a BUY, the approval is for pUSD — permission to spend your cash. On a SELL, it is for the outcome shares themselves, a separate approval on Polymarket's conditional-token contract. So an account that buys perfectly well can still fail to sell with the same error text, and it is not a funding problem: the shares are there, the exchange just has no permission to move them.
Why approving once wasn't enough
Polymarket has run more than one version of its exchange, and each version needs its own approval. If you approved a long time ago, that approval likely covers the old exchange, not the current one. Your funds are fine. The current exchange just has no permission to trade them yet.
How to fix it
Open your Polymarket portfolio
Go to polymarket.com/portfolio and sign in with the account you use with Polycopy.
Complete any "Enable trading" prompt
If Polymarket shows an Enable trading prompt, complete it. That grants the one-time approval for the current exchange. If the error appeared on a sell, place one small sell on Polymarket directly — that is what triggers the outcome-share approval, which a buy-only account has never been asked for.
Retry your trade on Polycopy
Come back and try the trade again. It goes through once the approval is in place, and a bot that was pausing on this will pick up by itself on its next opportunity.
Nothing to enable? Contact support
If no prompt appears, the error can be stale state on our side rather than a real allowance problem. Use the Get Help form (the ? icon in the top navigation, or /help#contact) or email help@polycopy.app. Tell us whether it was a buy or a sell — that alone halves the search.