What to do if the deposit does not show up
Work through these in order. Most missing deposits are one of the first two.
It has been less than 15 minutes
Wait. Nothing is wrong yet. Confirmation times move with network load, and cross-chain routes are the slowest of them.
Polymarket shows it, Polycopy does not
Reload polycopy.app/settings. If the balance still reads zero, you have probably connected a different Polymarket account from the one you funded. See How to Disconnect or Change Your Wallet.
Neither shows it
Find the transaction in the sending wallet or exchange and check three things: the asset, the network, and the destination address. A mismatch on any one of them explains it.
You sent something other than USDC
Other tokens do not credit as pUSD. Contact Polymarket support with the transaction details before doing anything else with that wallet.